I click 'I can't verifying my account' and 'next'.
[They give the option, in a drop down menu, to choose another email address to have the code sent to.]
I am then taken back to the same screen in step 2) Since you don't have access to your current security info...
And the process repeats itself. As explained in a previous post... even when I try to do this via getting a security code off Microsoft it still doesn't work - I get the run around there too. Hence here I am almost a year later after having already tried to access the account to delete it.... STILL TRYING TO DELETE THE ACCOUNT.
I'm not really sure what Microsoft's deal is but I wish they would just give customers the SIMPLE option to DELETE their accounts if they so choose to!!!! How hard can that be for a company who specialises in coding and product design????